Effective Date: July 29, 2025
Last Updated: July 31, 2025
Done Right Home Improvement, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and advertisements.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out a contact form, request a quote, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Physical address
- Project details or service requests
b. Non-Personal Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
c. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics, advertising, and to improve user experience.
2. How We Use Your Information
We use the information collected for purposes including:
- Responding to inquiries and providing requested services
- Sending appointment confirmations and updates
- Improving our website and services
- Personalizing ads and marketing campaigns
- Complying with legal requirements
3. Sharing Your Information
We do not sell your personal information. However, we may share information with:
- Service providers assisting with website hosting, marketing, and customer communications
- Advertising platforms such as Google Ads for remarketing and audience targeting
- Legal authorities if required by law
4. Google Ads and Remarketing
Our website uses Google Ads and associated tools (e.g., Google Analytics, remarketing pixels) to deliver relevant ads to visitors. These tools may use cookies to collect anonymous data about your browsing activity. You can opt out of Google’s use of cookies by visiting Google Ads Settings.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Privacy Choices
You have the right to:
- Request access, correction, or deletion of your personal data
- Opt out of receiving marketing communications
- Disable cookies through your browser settings
For California residents (CCPA) and EU residents (GDPR), you may have additional rights regarding your personal data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Done Right Home Improvement, LLC
Address: 2935 Mehling Drive, Lincolnton, NC 28092
Phone: (704) 617-9062
Email: harrison@donerighthomeimp.com